Manager, Underwriting

Department: Underwriting
Location: Montreal
Reports To: Senior Vice President, Montreal Branch Leader

Position Summary:

The primary focus of this role will be provide leadership, support and development to an underwriting team within the Montreal Branch.  You will lead the underwriting, business development and profitable growth of an assigned portfolio within the Quebec Region. Key products include Commercial General Liability, Property, Package, Auto, Umbrella, Excess Liability and U.S. Workers’ Compensation business. You will be responsible for ensuring the underwriting team contributes to the success of Liberty Mutual Canada’s 2025 vision: To lead with purpose and to support the growth, innovation, and impact of Canadian business. Including achieving our goals of: an inspiring culture; a customer centric-mentality; and a best-in-class operating model This position is based in the Montreal branch.

Duties and Responsibilities:

  • Champion and model our Liberty values and Guidelines for Inclusion to drive market leading culture and ensure positive employee engagement.
  • Manage and support the performance and development of underwriters located in the Montreal branch. Champion the development of technical and business development skills and support a high degree of employee engagement through a culture of success, empowerment and accountability.  Advocate and recruit for the ongoing growth of the team and assists in relevant hiring.
  • Responsible for ensuring the assigned team meets and exceeds new business, renewal, retention, rate and profit targets. Identifies strategic areas for growth and support the associated business planning and forecasting.
  • Work with the Montreal branch team to prospect and underwrite new and renewal business within Liberty Mutual’s standards and guidelines. Review and negotiate policy terms and conditions consistent with Liberty Mutual’s corporate strategy. You should review, evaluate and initiate recommendations regarding appropriate modifications to underwriting guidelines or strategy in conjunction with monitoring profitability of an assigned portfolio of business.
  • Work closely with Operations & Technology, Industry & National Solutions, Product & Risk Services, and Alternative Risk Solutions to identify and prioritize initiatives to drive best-in-class service, productivity and profitable growth.
  • Handle underwriting referrals for the Montreal Branch that are within authority.
  • Work with other strategic business units to leverage multi-line business opportunities. Act as a key local contact to encourage and support the development of business within the region.
  • Champion our key value proposition and ensure that we consistently offer top-level customer service to Brokers and Clients. Ensure these key standards are maintained across the organization and provide support to the Underwriting team in the branch to expand our presence in the market.
  • Provide significant input to the development of marketing plans, product analysis, services and broker intelligence. Work with the branch Leader and other key stakeholders to expand and improve information sharing across the entity and support the development and expansion of key broker relationships within the marketplace with a focus on mid-market brokers and clients.
  • Perform related duties as requested to include report preparation, presentations, special projects and directing or conducting audits to assist in ensuring the success of the Montreal branch.
  • Responsible for the monthly financial reporting of assigned Underwriting results. Assist with additional financial reporting and planning as necessary.
  • Utilize facultative reinsurance to protect the profitability of our Underwriting portfolio. Ensure that booking and coding is actively managed and cross-checked as appropriate.
  • Keep the management team abreast of key developments on broker/market intelligence. Review, evaluate and recommend changes within local market conditions, where appropriate.
  • Keep abreast of key legislative/regulatory changes affecting the P&C industry in Canada and globally.
  • Act as a self-starter and demonstrate effective prioritization of workload and time management to lead the team by example.
  • Other duties as assigned.

Skills & Qualifications:

  • 5+ years underwriting experience (or equivalent) with proven leadership skills.
  • Bachelor’s degree or diploma in business administration, management or similar field.
  • Proven track record of building strong broker & client relationships; providing market leading service, fostering an engaging work environment, and driving operational and technology initiatives aimed at enhancing underwriting productivity.
  • Strong depth and experience with a variety of commercial insurance lines of business that include some or all of those listed in the ‘Position Summary’.
  • Excellent communicator, active listener, critical thinker and problem solver.
  • Ability to exercise influence while working cross-functionally and building relationships.
  • Self-starter with objective of rapid development.
  • Strong analytical and negotiation skills.
  • Superior time management and delegation skills.
  • CIP, FCIP, CRM or other insurance designations are considered an asset.

Interested candidates should submit a resume to CareersCanada@libertymutual.com indicating the job title in the subject line.

Liberty Mutual Canada welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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