Repetitive arrows icon
Product Recall

Product being packaged in factory

Risks multiply with every step in the supply chain. Once a recall is announced, your company’s real and perceived actions will be amplified by social media. And the cost of removing, repairing and replacing shelf-stock may quickly spiral. Regardless of what you manufacture, a rapid and definitive response can mitigate brand reputational risks in the hours, weeks, and months to come.

Target classes

  • Consumer goods
  • Food and beverage (for specialized food & beverage product recall, see Contaminated Products)
  • Packaging risks
  • Pharmaceuticals

Generally excluded from appetite

  • Automotive industry
  • Products which are logistically difficult to recall such as:
    • permanently installed products
    • structural products

Policy highlights

  • Traditional recall expenses
  • Third party compensatory damages

Examples of available endorsements

  • Costs to repair, replace or refund your products including business interruption
  • Impaired property
  • Manufacturers E&O


$15 million

The Liberty difference

  • Partnered with best in the business crisis consultants WorldAware (formerly red 24) with 10% of the net premium being available as a credit to work with them annually

Why Liberty?

  • • A.M. Best Financial Strength Rating ‘A’ (Excellent); S&P rating of ‘A’ (Strong)
  • • Efficient cross-border capabilities
  • • Established Canadian market presence for over 25 years
  • • Access to Liberty Mutual’s extensive international network
  • • Local underwriting authority
  • • Local risk engineering and risk control experts
  • • In-house claims service team